AEUK Terms & Conditions

Academic English UK Resources  (updated Jan 1st 2024)

 

1.Key Terms and Conditions: Since we offer non-tangible, irrevocable, digital goods we do not issue refunds based on satisfaction. We offer examples of what we sell giving the customer a true example of content. Customers should ask any questions before purchasing products as all sales are final. You are responsible for understanding our refund policy before making a purchase.

2.Free PDF Downloads: Please share freely – no restrictions.

However, we would appreciate it if all logos and web addresses were left on materials &/or a link to our website. Thank you.

3.Individual Pay-As-You-Go PDF Downloads

  • 3.1 Pay-as-you-go downloads are for one individual teacher only. Pay-as-you-go downloads allow you to share the PDF materials with your students (via email or OneDrive) BUT these materials cannot be put on electronic learning environments or digital sharing platforms (only INSTITUTIONAL MEMBERSHIP allows this).
  • 3.2 PDF downloads are photocopiable but all Academic English UK logos and web addressesmust be left on all materials. For logo-free word documents, please purchase INSTITUTIONAL MEMBERSHIP.
  • 3.3 Please respect the copyright of the material. Please don’t share / upload PDFs onto the internet to share freely.
  • 3.4 Pay-as-you-go download owners have a responsibility to adhere to AEUK copyright. Please ensure students respect the copyright of the products and do not  share through social media or internet sites – thank you.
  • 3.5 The download link is made available on the webpage after PayPal payment and also an email link is sent to you (may go to Junk Mail).
  • 3.6 Downloads are restricted to 5 downloads only. Please download and save on your computer or icloud.
  • 3.7 Download link expires in 7 days (but once downloaded you can keep forever).
  • 3.8 If you have any problems with downloading / seeing PDFs, please contact us.
  • 3.9 If you teach online, then Word document format is much better to send to your students than PDFs. Therefore, Academic English UK gives permission for our PDFs to be converted into Word documents for this purpose. Please keep all logos and web addresses on the Word documents. Please remember that only INSTITUTIONAL MEMBERSHIP allows you remove our logos and to add your own signage to our documents. Here is a free PDF to Word Doc Convertor. https://pdf.online/pdf-to-word-converter 

4. Teacher Membership (1 / 6 / 12 Months)

  • 4.1 TEACHER MEMBERSHIP provides unlimited access to ALL of our materials.
  • 4.2 TEACHER MEMBERSHIP is for ONE individual teacher only. No sharing with other  teachers or departments. For unlimited teacher sharing – buy INSTITUTIONAL MEMBERSHIP.
  • 4.3 TEACHER MEMBERSHIP RESOURCES can be shared with up to 3 classes (maximum of 50 students at one time). All sharing is done through email or OneDrive but not on digital sharing platforms (e.g. Google Docs, SharePoint, ELEs or VLEs) (for unlimited students and permission to share on digital environments – buy INSTITUTIONAL MEMBERSHIP).
  • 4.4 TEACHER MEMBERSHIP allows you to share the PDF materials with your students (via email or OneDrive) BUT these materials cannot be adapted or changed and all logos must be kept on all documents. For logo-free fully adaptable/editable word documents please purchase INSTITUTIONAL MEMBERSHIP.
  • 4.5 Download absolutely everything. No limits on how many or how often over the 1 month / 6 months or 12 months.
  • 4.6 TEACHER MEMBERSHIP downloads are on password protected pages. To access all Teacher Membership downloads go here or click on TEACHER MEMBERSHIP on any individual paying download.
  • 4.7 How to access TEACHER MEMBERSHIP go here.. If you have any problems with activating membership / downloading PDFs, please contact us. Include your username.
  • 4.8 PDF downloads are photocopiable but all Academic English UK logos and web addresses must be left on all materials. For logo-free word documents please purchase INSTITUTIONAL MEMBERSHIP. TEACHER MEMBERSHIP allows you to share the PDF materials with your students (via email or OneDrive) but these materials cannot be put on electronic learning environments or digital sharing platforms (INSTITUTIONAL MEMBERSHIP allows this).
  • 4.9 Teaching online policy: If you teach online, then Word document format is much better to send to your students than PDFs. Therefore, Academic English UK gives permission for our PDFs to be converted into Word documents for this purpose. Please keep all logos and web addresses on the Word documents. Please remember that only INSTITUTIONAL MEMBERSHIP allows you to remove our logos and to add your own signage to our documents. Here is a free PDF to Word Doc Convertor. https://pdf.online/pdf-to-word-converter
  • 4.10 Please respect the copyright of the material. Please don’t share / upload PDFs onto social media /  internet sites to share freely. 
  • 4.11 TEACHER MEMBERSHIP owners have a responsibility to adhere to AEUK copyright. Please ensure students respect the copyright of the products and do not share through social media or internet sites – thank you.
  • 4.12 IP addresses are monitored and restricted to 5 IP addresses only (This is to prevent passwords and username sharing).

5. Teaching Departments

  • 5.1 Schools, colleges and universities (including teaching departments) must purchase  INSTITUTIONAL MEMBERSHIP. This gives you freedom to share the materials with unlimited teachers and students. It also provides permission to put these materials on password protected digital learning environments.
  • 5.2 Logo-free materials: INSTITUTIONAL MEMBERSHIP provides logo-free word documents that are fully adaptable. These materials can be changed to meet your specific needs.

6. Institutional Membership (1 / 6 / 12 months)

  • 6.1 Download absolutely everything.
  • 6.2 Word documents with no logos.
  • 6.3 Complete freedom to share with unlimited teachers and students.
  • 6.4 Complete freedom to put on digital learning environments (must be password protected). This is a license of membership duration (you must have an active institutional membership to share our materials on digital environments).
  • 6.5 All our materials can be adapted and changed to meet your specific needs.
  • 6.6 INSTITUTIONAL MEMBERSHIP provides one username and password. The username and password can be shared with 20 other teachers.
  • 6.7 IP addresses are monitored and restricted to 20 IP addresses only (this is to prevent unauthorised password and username sharing). We can increase this if needed. Please contact us.
  • 6.8 Access all to all logo free Microsoft Word Documents is through INSTITUTIONAL MEMBERS or INSTITUTIONAL MEMBERSHIP on any paying download.
  • 6.9 Logo-free materials are still the intellectual property of Academic English UK but institutions can adapt them in any way (add their own logos, change content, etc…). Please do not re-sell or share our materials under your signage openly on the internet.
  • 6.10 If you have any problems with activating membership / downloading PDFs, please contact us. Include your username.

7. Students

  • 7.1 Students – please respect the copyright of the products and don’t share through social media or internet sites. Thank you.
  • 7.2 Students – please limit sharing with friends, peers and classmates to three [3] people. Thanks. 

8. Typos or broken links

  • 8.1 Please accept our sincere apologies for any typos or broken links.  We have a meticulous proofreading process where each material is proofread by two tutors but unfortunately typos and broken links are inevitable. By taking out a membership or buying a paying download you accept this inevitability. 
  • 8.2 Please report any typos / broken linking directly (contact us) or add them to this Word Doc link

9. Complaints or grievances

  • 9.1 If you have any complaints or grievances, please contact us immediately after purchasing a product and we’ll do our very best to work with you to find an appropriate solution. You must lodge a complaint or grievance for a paying download within 4 hours and Teacher or Institutional Membership within 3 days. Complaints must be fully justified, and not just based on small typos or broken links.
  • 9.2 Please remember that we offer examples of what we sell, giving the customer a true example of the content. Customers should ask any questions before purchasing products as all sales are final and we do not issue refunds based on satisfaction.

10. Storage of Downloads

  • 10.1 Once you have downloaded a digital product, it is your responsibility to keep this product safe and secure. Academic English UK is not responsible for lost or deleted products. We suggest you store all downloads on a cloud-based storage system.

11. Offers / Discount / Price changes

  • 11.1 Prices may be changed at any time without further notice. We reserve the right to change our product’s prices at any time without further notice.
  • 11.2 Discounts ONLY apply to that period of time stated in the offer.

12. International Banking

  • We can provide formal invoices which include all our national and international banking information. Just contact us with:
  • The type of membership
  • Your name
  • Your address
  • Please note: International buyers will incur a 5% bank transfer / currency fee. This will be added to your invoice. 

13. Payment Options (WeChat / Alipay)

  • 13.1 We provide WeChat and Alipay options. Contact us so we can create a payment link through our online payment platform. 

14. Telephone Payments

  • 14.1 We can take payment over the phone. Contact us by email (please include, name, billing address and Membership required). There is is 5% admin fee for this service. 

15. Transaction refund fees

  • 15.1 Any refunds or cancellations are subject to 5% reversal fee and 2% admin fee. E,g., if you buy the wrong product or buy the same product twice, this must be reported within 24 hours. TEACHER and INSTITUTIONAL MEMBERSHIP must be cancelled immediately after payment, if not, you will be charged for the full amount.

16. Invoices / Receipts / Contracts

  • 16.1 We can provide official Academic English UK Invoices and receipts and work with you to create a suitable contract. Contact us for more information

17. Newsletter

  • 17.1 Buying our products automatically subscribes you to our newsletter. If you wish to unsubscribe, click on the unsubscribe link at the bottom of the newsletter or notify our marketing team: Contact us.

18. Disclaimer

  • 18.1 The authors have made every effort to ensure the accuracy of the information within these materials was correct at time of publication. The author does not assume and hereby disclaims any liability to any party for any loss, damage, or disruption caused by errors or omissions, whether such errors or omissions result from accident, negligence, or any other cause.

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